Housing Choice Voucher Case Manager

The Manatee County Housing Authority is a dynamic, innovative agency created in 1969 by the Manatee County Board of Commissioners to generate affordable housing and economic redevelopment throughout Manatee County. Funded primarily with federal grants, the Authority is an industry leader in sponsoring new solutions to housing and forming partnerships with private and public agencies.

Essential Job Duties

Under supervision, performs a variety of case management assignments related to the Section 8 Program administered by the Manatee County Housing Authority. Interviews new and continuing participants to explain rental assistance program policies and regulations and determine eligibility for housing assistance. Provides case management to program participants, negotiates housing assistance contracts with private owners; resolves concerns between owners, tenants and the Housing Authority; counsels participants regarding housing and economic concerns; maintains participant records; prepares verification documents for participant income and deductions; and records and maintains information on participant status changes. Heavy data gathering and reporting of participant information to the U.S. Department of Housing and Urban Development must be able to lift 20 to 30 pounds and performs other related duties as assigned. Regular attendance is an essential job function.

Desirable Qualifications

Education and training equivalent to a degree from a four year college or university with coursework in public administration, social science, or a related field, and two years of responsible experience in the provision of housing, social or community services. Two years college coursework and three years of case management experience in an affordable housing or social service setting may be considered in lieu of a college degree. Must be computer literate and have direct public contact experience. Work experience with low-income housing programs is highly desirable. 

Knowledge of housing program policies and procedures, and basic understanding of housing leases. Sensitivity to persons from culturally diverse backgrounds, persons with AIDS, and persons those are homeless. Ability to effectively conduct group presentations; interpret, apply and enforce program regulations; and maintain accurate records. Ability to multi-task, perform well under pressure and in a fast-paced environment; work independently and communicate effectively both orally and in writing; and establish and maintain effective working relationships with staff, representatives of local government, program participants, community-based organizations and the public. 

Possession of a valid Florida Driver’s License, an acceptable driving record and reliable transportation. Successful applicants must complete a thorough background investigation. Examples of disqualifying factors discovered during this investigation include any felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (four (4) or more moving violations within the last two years; failure to appear; at fault accidents; suspended license; driving under the influence), poor employment history, substance abuse, and anyone on probation. I understand that law requires a criminal background check.

Division management will establish and implement screening criteria to comparatively and fairly evaluate the qualifications of all applicants, based on the resumes submitted and the needs of the Division. Only those applicants, whose qualifications most closely meet the needs of the Division, will be invited for an interview appraisal (and written exercise, if required). Applicants who do not submit resumes may be disqualified.


As a Regular Employee, you are eligible to receive the following benefits paid by the Commission:

  • Eleven paid holidays
  • Up to Thirteen days (130 hours) of vacation
  • Ten + days (104 hours) of sick time
  • Subsidized Health Insurance
  • Group Term Life and Accidental Death & Dismemberment Insurance Policy
  • Short term and long term disability insurance
  • Paid bereavement leave up to four days is permitted in the event of death of an immediate family member
  • Florida State Retirement
  • 457 Deferred Compensation Plan
  • 4 Day Workweek (10 hours per day)

In addition to the above, the Authority’s Flexible Benefits Plan is authorized under Section 125 of the Internal Revenue Code, and permits employees to use pre-tax dollars to pay for their portion of the cost of benefits

Send completed Resumes to: lesa.livingston@manateehousing.com by November 10, 2023